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Privacy Policy

This Privacy Policy applies between you, the User of this Website and Second Spring Oxford Ltd, the owner and provider of this Website and the “Data Controller”. Second Spring Oxford Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this Privacy Policy carefully.

1. Key points and introduction

We gather and use certain information or Data about individuals in order to provide products and services, and to enable certain functions on this Website. We also collect certain information to better understand how visitors use the Website.

Under the General Data Protection Regulation [GDPR], you, the “Data Subject”, have the right to:

  1. Access
  2. Portability
  3. Erasure
  4. Privacy by Design
  5. Breach notification

You can learn more here. We endeavour to fully comply with these regulations, and this Privacy Policy explains how.

2. Scope of this Privacy Policy

This Privacy Policy applies only to the actions of Second Spring Oxford Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

3. Functionality of the Website

To use all features and functions available on the Website, such as the shop and the forums, you may be required to submit certain Data. However, you will be able to access the majority of this website without registering any details with us.

4. Data collected

Personal Data
We may collect Personal Data from you when you supply it to us, in each case, in accordance with this Privacy Policy, such as your

  1. Name;
  2. Company name;
  3. Contact Information such as email addresses, postal addresses, and telephone numbers;
  4. Financial information such as credit / debit card numbers and the related billing addresses;
  5. Other information relevant to client or customer enquiries
  6. Other information pertaining to special offers and surveys

We do not collect any Sensitive Personal Data (“Special Categories”) unless you have given explicit consent.

We do not knowingly collect or solicit Personally Identifiable Information from or about children under the age of 13 except as permitted by law. If we discover that we have received any information from a child under 13 in violation of this policy, we will delete that information immediately.

General Technical Information
Like many website providers, we may your IP address to help diagnose problems with our server and provide a better web experience. Your IP address is used to help identify you and your shopping cart and gather General Information.

We may use cookies to gather certain General Information about you, as outlined below [6. Cookies]. A cookie is a small file stored by your internet browser on your computer. It enables our website to identify your computer as you view different pages on our website. A “session cookie” stores temporary information that is erased when you close your web browser or turn off your computer. A “persistent cookie” enables the Website to recognise you when you return to it and remains stored on your computer until you delete it.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our Website. Please note, we do not and cannot use cookies to gather other information that may be stored on your hard drive. You can find more information about cookies and how to manage them at

5. Our use of Data

We will retain any Data you choose to submit for our mailing lists (which are managed through MailChimp), online forum, events, and shop, unless you subsequently request that we erase or amend it.

Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. [7. Third party websites and services]

All personal Data is stored securely in accordance with the principles of the GDPR 2018. For more details on security see the clause below [10. Security].

We will only* use your Personal Data for our internal record-keeping and to fulfil the purpose for which you supplied it, namely:

  1. to supply products or services to you, the customer, and—if you have requested it—to retain it for use in your future orders;
  2. to give you access to the online forums;
  3. to register you for an event;
  4. to respond to an enquiry;
  5. to keep you up-to-date on news and offers through our mailing lists (in accordance with your Preferences).

*ie. we will not add customers to our mailing list automatically or vice versa.

General Technical Data will be used to improve the functionality of the Website and gather statistics on how Users interact with the Website.

6. Cookies

Cookies help us provide you with a better website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.  We may also use “session” and “persistent” cookies as described above [4. Data Collected], for a better User experience.

We may use cookies to:

  • Analyse our web traffic using an analytics package.
    Aggregated usage data helps us improve the website structure, design, content and functions.
  • Identify whether you are signed in to our website.
    A cookie allows us to check whether you are signed in to the site.
  • Test content on our website.
    For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
  • Store information about your preferences.
    The website can then present you with information you will find more relevant and interesting.
  • To recognise when you return to our website.
    We may show your relevant content, or provide functionality you used previously.
  • For an Affliates programme. See Third Party websites and services below.

If you do not want to enable cookies, you must modify your browser settings and delete cookies stored on your computer. Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it. You can find more information about cookies and how to manage them at

7. Third party websites and services

Second Spring Oxford Ltd may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website and our Services. The providers of such services have access to certain personal Data provided by Users of this Website, but only in accordance with the GDPR: they must agree to keep it secure and confidential, and may only use it to fulfil the service for which you provided the information (for example, to send your book order or provide you with information you requested).

Our mailing lists are managed through MailChimp, a very well-regarded marketing platform for small businesses, which acts as a “Data processor”. The details of their own Privacy Policy can be found here.

We are also members of Amazon Affliates, which means we can earn a small commission income when visitors follow links from our site to, add any qualigying item to your shopping cart and then make the purchase within 24 hours. This involves temporary cookies, or tracking codes, that are stored in your browser – they expire automatically. The cookie will inform the store that this customer was referred by a specific affiliate, whose information is stored in the cookie.

This Website also may include an activity feed, social media buttons and widgets, such as the Facebook “Like” button, Pinterest “Pin It” button, or the “Share This” button. These features may collect and display your Personal Information, your IP address and the page you are visiting on the Service and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly on the Service and your interactions with them are governed by the Privacy Policy of the third party that provides the feature.

8. Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about everything that we link to.

9. Accessing and Controlling use of your Data

As stated above, wherever you are required to submit Data the purpose will be made clear and the use of the Data will be restricted to the purpose for which you supplied it.

Our newsletters always contain a link option for you to opt-out or edit your preferences, if you so desire.

You have the right to ask for a copy of any of your personal Data held by Second Spring Oxford Ltd and for it to be erased if you choose to withdraw your consent at any time.

You also have the right to Data Portability. This means we must, upon your request, provide you with a comprehensible summary of all the Data we have on file for you.

To request removal of your Personal Information from our forums, please contact us here and we will do our best to help. Please note that in some cases we may be unable to remove your Personal Information (see the Forum policies in the Terms and Conditions).

10. Security

Data security is of great importance to Second Spring Oxford Ltd and to protect your Data we have put in place multiple levels of suitable physical, electronic, and managerial procedures to safeguard and secure Data collected via this Website.

If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is never 100% secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

11. International transfers of data

The Data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for us remotely or for one of our partners. By submitting your personal Data, you agree to this transfer, storing, or processing. We will take all steps reasonably necessary to ensure that your Data is treated securely and in accordance with this Privacy Policy.

12. Changes of business ownership and control

Second Spring Oxford Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Second Spring Oxford Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

In the above instances, we will take steps with the aim of ensuring your privacy is protected, and the same laws will apply to the new Data Controller.

13. General legal details

You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

14. Changes to this Privacy Policy

Second Spring Oxford Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.

You may contact Second Spring Oxford Ltd about your Data or with any questions by email at [email protected]

15. Your consent

By using our Website, you consent to our Privacy Policy.

Last Updated 25 May 2018